Training/Speaking
Businesses of all sizes get stuck in creative, fiscal and relationship ruts. And when a rut turns rotten, morale grows moldy, customer service disintegrates, and overall performance begins – or continues – to decay.
Can you afford to go from rut to rot?
What keeps falling through the cracks?
Now you can find inspired solutions, creative growth opportunities and significant cost savings–all in plain sight! Your immediate environment can be an incredible resource for solutions, but you have to know where to look and how to know when you’ve discovered them.
That’s what my Right In Front of You Training Sessions are all about.
Picture an “organizational scavenger hunt” where nothing goes overlooked! By turning everyday stuff into thought-provoking questions, challenges and solutions, your staff will use what you’ve already got to get moving from rut to resourceful and from stuck to solution-focused. Yes, from the copier (“what successes can we duplicate?”) to the water cooler (“how can we improve informal communications?”) to the inevitable, heady smell of burnt microwave popcorn (“what have we been ignoring?”), everything is relevant – and right in front of you!
Get ready to transform your existing resources into brilliant solutions to current challenges or the catalyst for a critical brainstorming session.
Through my energizing, innovative and result-driven training sessions for individuals, teams or entire organizations, you’ll experience a hands-on experience that will have you thinking and re-thinking business as usual.
Outcomes:
- Increased creative problem solving
- Increased teamwork
- Increased morale
- Increased retention
- Increased fun in the workplace
- Increased communication skills
- Increased customer relationship skills
Here’s What My Training Is NOT
- The same old thing
- Cold
- Theoretica
- Lifeless
- “Edutainment”
- Boring
I’ll show you how it all works. But I must warn you: Be prepared for anything. I’m a widely renowned expert in facilitation, training and adult learning, and my psychology background has proven itself over and over again as an asset helping organizations like yours understand and manage human behavior in the workplace. But it’s my experience performing improvisational and stand-up comedy in New York’s top comedy clubs that makes my truly one-of-a-kind sessions second to none!
What does improv comedy have to do with improving my bottom line? Don’t you have to improvise every single day?
Contact me today to book your training session or to learn more. You’ll have your employees talking for months, and the takeaways will be company-wide.
“Right In Front of You” Keynotes
If you appreciate new and dynamic ways to get people on their feet and talking about the presentation long after the lights go down.
This hot-off-the-presses keynote is interactive and fun, and will have people on their feet, looking through their bags, and having “Eureka!” moments in the room, even through the event hall or company halls
With a unique combination of improvisation, creative demonstrations and full-on audience interaction, we’ll have the immediate environment be the main prop, as the attendees start working for solutions to (the organization’s or participants’) challenges using the items all around them.
They’ll quickly begin to realize that anyplace is the right place to solve a problem, create new solutions to old challenges, to improve communication, to retain customers and more.
Your group can stop looking outside and start looking inside for inspired solutions to even the most nagging and debilitating workplace issues, including:
- Customer acquisition and retention
- Interpersonal communication
- Workplace stress
- Low employee morale
- Low productivity
- Lost revenue
Skill Training
Looking for serious improvement on a specific skill set for your staff – with a fun, memorable approach? Here’s what I’m an expert in and love to train on:
If your people are talking about management – and the four-letter words they’re using aren’t “good”, “fair” or “pros” – it’s time for a change. Unskilled managers can inadvertently demoralize staff and demolish customer relationships.
Your managers are looking for more than the standard pep talk to help them do their jobs better. They’re looking for guidance, inspiration and a recharged team spirit, which will result in higher morale, increased employee productivity and reduced turnover. I’ll teach your managers the competencies and skills they need to bring their A game to the office every single day.
Presentation Skills
Open mouth…insert foot?
Open mouth…pray someone can follow?
Open mouth…don’t know when to shut it?
Your inability to present with poise, polish and professionalism is hurting your personal, professional and organization’s credibility. It’s like an anchor, weighing down all the good that you’ve accomplished.
Here’s the situation. You’re constantly presenting. It’s not just about being in front of an audience, it’s how you present yourself anywhere at any time. What you say and how you say it matters, and if you’re off your game it will show, and could have consequences. I’ll show you and your staff how to exude confidence and exhibit a new level of grace, style and credibility that will put your audience on notice that you have the floor.
Interpersonal Communication Skills
When you have trouble communicating your message with colleagues, direct reports, bosses and customers, both what you say and what’s left unsaid can hurt you, your team and your organization. When it comes to interpersonal communication, everything counts. How well can you count on yourself and your team to get it right the first time?
One of the most persistent workplace challenges is met head on here. We’ll tackle all aspects of interpersonal communications as it relates to the work environment. You and your staff will come away with real-world skills on how to fine tune your own communication skills, how others interpret your communication style, and how to read people so you can adapt your style quickly and effectively. Your group will quickly see how learning to read cues and clues can make the difference between healthy workplace conversations and the kind that make you want to gnaw off your leg and leave it behind to make a quick escape.
“Oh, (BLEEP)! Another Meeting?” ™
If the hours and hours that you and your staff spend in meetings couldn’t possibly be better spent, then you don’t need this session. And if you would fill in the (BLEEP)! with “wow!”, “yes” or “lucky me!”, then again, scroll to the next topic. But if your meetings are stale, unproductive, attended by all the wrong people, and are simply too much of a mediocre thing, then you need a meeting makeover. Time spent in meetings can usually be much better spent in the implementation process instead of in endless discussions. When done right, meetings can be lively sources of problem-solving, brainstorming and masterminding that can nurture creativity and engage teams like never before. That’s what the Meeting Makeover will create in your organization – and this lively meeting will serve as the model for all meetings to follow!
Creative Thinking
When there’s no creativity, productivity, performance and drive die a slow death. Brainstorming is non-existent. Masterminding is nowhere to be found. Morale suffers, and so does cash flow.
Everyone talks about the importance of being creative but the fact is it takes a certain mindset to actually bring about consistent creative thinking in a busy, stressful workplace environment. Your creative juices will be put to the test in this lively give-and-take that will give you solid strategies to shift your outlook, see things differently and bring about ideas and solutions that are always innovative and frequently outside the box. This will result in a fresher approach to whatever ails your business.
Customer Service
Yeah, yeah…we all know that it’s far easier to keep an existing customer than to gain a new one. And we also know that when customers are unhappy, they talk. And talk. And talk. To anyone who will listen to their story of abuse, neglect and mistreatment. And soon enough, their story is your story – costing your business on multiple levels.
Let’s give them something to talk about! Never in history has customer relationships been more valuable than right now. Help your team turn lethargic and apathetic treatment into positive, engaging customer interactions that solve – and sell.
Work – Life Integration
If you just asked yourself what I mean by “life”, then keep reading. Stressed staff call in sick more often, make costly mistakes, and pass the pressure around to colleagues and direct reports like a virus. Successfully integrating work and life isn’t just good for your people, it’s good for your business.
Through innovative, interactive exercises and stress reducing techniques, I’ll show you how to help your people become better employees, and better individuals, 24/7/365, and I’ll teach your managers to talk the talk AND walk the walk of work – life integration.
Time Management and Personal Productivity
Poor time management is pouring money down the drain. When you and your staff procrastinate, fail to estimate, and refuse to delegate, your business misses crucial opportunities, frustrates customers, loses credibility, and perpetuates a costly cycle. Time is your greatest asset, but it is also the most squandered. In this session, your staff will learn proper time management protocols that can result in dramatic increases in productivity. I’ll show your employees what it’s like to work at their peak efficiency, and teach them the fundamental steps in forming and maintaining good time management habits. Isn’t it about time?
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